Sales Policy
All sales are final and non-refundable, without exception. Any order cancellation will incur a $1,995 restocking fee. Products cannot be released until paid for in full. To shorten transfer wait times, wire transfers, cash or cashiers checks are recommended. ACH transfers can take 5 business day or more.
Return Policy
Deposit Policy
Deposits are non-refundable, with no exceptions. However, if you cancel within 3 days of placing your deposit, you will receive 50% back. If production on your golf cart has already begun, a restocking fee of $1,995 will apply.
Used Golf Cart Return & Exchange Policy
All used golf carts purchased from Country Carts are sold "As-Is" and are not eligible for return or exchange.
Manufacturer's Warranty for New Carts
The manufacturer's warranty varies based on the manufacturer and cart type when purchased from Country Carts. Please refer to our Warranty Policy at www.thecountrycarts.com/warranty for more detailed information on our manufacturer's warranty.
Contact Information
For questions regarding our return policies, please contact us:
Phone: +1 (228) 493 - 0971
Email: support@thecountrycarts.com
Address: 1199 Highway 90
Bay St. Louis, MS, 39520